To initiate a return or refund, please fill out our Contact Form with the following information:

- Your Name

- Order number

- Reason for the return or refund request

- Any additional details or concerns

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Conditions for Returns and Refunds:

- Returns must be requested within 30 days of the purchase date.

- Items must be in their original condition and packaging.

- Shipping costs for returns are the responsibility of the customer, unless the item is defective or incorrect.

Refund Process:

• Approved refunds will be processed to the original payment method. You will receive an email notification once the refund has been issued.

 

If you have any questions about our return and refund policy, please feel free to contact us.

 

Thank you for choosing SDG. We value your business and are committed to providing you with the best service possible.